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2 Nest AP WiFi problems

CapnBio
Community Member

Hey all, maybe I can get some guidance here but in need of some help with my setup.

I have a 2 AP setup as I already MANY nest mini's around my place (enough to cover all rooms)...

My place is roughly just over 1300 FT^2 and a single story so I need to have a minimum 2 AP setup as the main AP is in the office and the secondary is in my dining area. For a while now I have been having problems with the secondary AP where it would disconnect from the main AP (it stays disconnected until rebooted for hours) and whatever is connected to secondary AP will not have any kind of internet access and does not switch over to the primary AP. The APs are in a line-ish of sight of roughly 20 feet put through drywall.

 

Now I am not sure if it is in the case of my current setup but it's been happening for a while hoping an update will come out one day that will fix the connectivity issues. The current way I alleviate this issue is by having the secondary AP disconnected for roughly 24 hours, and it will last me roughly a week before the secondary is disconnected.  This is a "good" workaround but is quite the hassle. Any advice would be amazing and will be more than happy to answer any questions about my current setup.

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi CapnBio,

 

Thanks for reaching out and I'm sorry to hear that you're having an issue with your Google Wifi. I'd love to know more about this and I have a few questions:

 

  • What's the light status of the Google Wifi point when it disconnects?
  • Have you tried doing a mesh test?

Also, please try doing a reset on the second point and let us know if there are any improvements.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi CapnBio,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi CapnBio,

 

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
 

Thanks,

Edward