Replaced google wifi with nest wifi and can't change my LAN setting.

[chauncythecat]

I setup my replacement Nest Wifi yesterday.  The main router setup easy, but then I couldn't use either of my google phones (pixel 5 and pixel 6) to setup the points.  A legit 3 pack nest wifi system from Google would not setup with my google phone because google claims there is a bug with Google phones.    I fired up my old 1+ and setup the points after I figured out I had to download some google software called "device manager" that is evidently banned in North America.   It took me an hour to finally get the 2 new points, paired with my older 5 google wifi points, and everything is working.  Now to the issue,

For the last 3 years I've used Google Wifi with a LAN of 10.0.0.1  It has functioned without issue. I have a fairly large home networking setup, and I have countless devices that are set to use this LAN IP. 

I can go into the google home app, click on wifi, go to the network settings, and no matter how many times I change the settings and click save, as soon as I reload the app it defaults back to 192.  I've tried my pixel 5, pixel 6, and 1+.  How is it possible that this bug exists?  Is there a work around for it?  I am not going to reprogram about 20 devices to use a different LAN.

[olavrb]

It's probably a bug with the Google Home app. It should work, it's even a guide for it:

• https://support.google.com/googlenest/answer/7571856?hl=en

I escalated this thread, up to Google to respond now.

[EdwardT]

Hi folks,

@olavrb, thanks for the help as always!

@chauncythecat, thanks for reaching out and I'm sorry to hear that you're having issues with setting up a custom LAN IP. I'd love to know more about this and I have a few questions:

• Are there any changes on your network aside from the replacement Google Wifi devices?
• Are you using a modem / router combo?
• Are you using an Androind or an iOS device?

Looking forward to your response.

Thanks,

Edward

[EdwardT]

Hi chauncythecat,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi chauncythecat,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
 

Thanks,

Edward