08-31-2023 07:15 AM
I have a set of 3 Google Nest wifi extenders and overnight 2 stopped working. I have rebooted but still these same 2 are not working. I also turned of the router and rebooted the whole system. Please any help to find a way to solve this problem. They were fitted approx. 2 years ago.
09-02-2023 07:19 AM
What colour is the light on the Wifi points?
What the light on your Wifi device means - Google Nest Help
Your router/main Wifi point still works fine?
Did you buy them together as a 3-pack or separately?
09-02-2023 09:14 AM
thanks for your message - the colour on the WiFi is after pressing the reset button is orange for a few seconds then it solid blue which is when I let go of the reset button then shortly after the blue light pulsates on and off. Also I am unable to get this Wifi extender to be seen by the Google home app. I bought a pack of 3 about 2 years ago. Our modem & main Google Router is working fine as is the 2nd Google extender. Please any suggestion on what i can do would be very welcome.
09-02-2023 02:26 PM
Pulsing blue is good, that means it's ready for setup. Try these steps:
Google Home app can't find Wifi devices - Google Nest Help
Are you using an Android or iOS device for setup?