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2 of 3 Google Nest wifi extenders, overnight stopped working.

MichaelAngel
Community Member

I have a set of 3 Google Nest wifi extenders and overnight 2 stopped working. I have rebooted but still these same 2 are not working. I also turned of the router and rebooted the whole system.  Please any help to find a way to solve this problem. They were fitted approx. 2 years ago.

3 REPLIES 3

David_K
Platinum Product Expert
Platinum Product Expert

What colour is the light on the Wifi points?

What the light on your Wifi device means - Google Nest Help

Your router/main Wifi point still works fine?

Did you buy them together as a 3-pack or separately?

MichaelAngel
Community Member

thanks for your message - the colour on the WiFi is after pressing the reset button is orange for a few seconds then it solid blue which is when I let go of the reset button then shortly after the blue light pulsates on and off.  Also I am unable to get this Wifi extender to be seen by the Google home app. I bought a pack of 3 about 2 years ago. Our modem & main Google Router is working fine as is the 2nd Google extender. Please any suggestion on what i can do would be very welcome. 

David_K
Platinum Product Expert
Platinum Product Expert

Pulsing blue is good, that means it's ready for setup. Try these steps:

Google Home app can't find Wifi devices - Google Nest Help

Are you using an Android or iOS device for setup?