Same thing apply for D-Link as with other mesh systems not made by Google:
Watch out for double NAT. Can't be controlled in the Google Home app. Connect them preferably by ethernet cable, use as access points.
I just wanted to jump in real fast to see if you saw Edward's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Hi all, apologies for late reply. I ended up returning the d-link product. I had been on the phone with d-link support in Singapore for hours and wasn't getting anywhere. I think Google products are just made to work with non Google branded devices. Our Google router comes with our internet plan so in future I will purchase a different router and access points. I may be able to purchase Google access points here in NZ but its difficult to get access points without having to buy a router as well.
Thanks for all you help.
No worries about the time to reply. I'm just happy to hear that you got this sorted out. I'll go ahead and mark this as resolved. If you need anything else going forward, please open up a new thread.