Adding a New Point

[ScottMercier]

Google Nest Wifi - Home Wi-Fi System - Wi-Fi Extender - Mesh Router

FCC ID: A4R-H2D

Model Number: H2D

I have the Router and one additional Mesh And I just purchased one more additional Point.

Nest Wifi point 

Model Number: AC2200

When setting it up it said it came form another country and might have issues.  I tried all trouble shooting options listed in help center and can not get it to connect to my current Wi-Fi system.

Are these two compatible?

[GabrielaG]

Hi ScottMercier,

Thanks for reaching out to the community. I'm sorry to hear about your Nest WiFi Point saying it came from another country and might have issues. I appreciate your effort in performing troubleshooting steps to isolate the problem. I'm happy to help you right now.

To get a better understanding of the situation, please help me out by answering the following questions:

• In which country did you buy the Nest WiFi Point?
• Which country are you located in at this moment?

Any additional details you can provide will be helpful.

Regards, 

Gabriela 

[ScottMercier]

I ended up returning it, but appreciate the follow up.  

I was able to move my secondary point I already had and accomplish what I wanted.  

This new point I recieved had no ethernet port like my other point.  As I wanted to also be able to add a ethernet option to a laptop in another location.

That new point not only did not connect or get recognized but had no ethernet port so really a total joke.

Thanks again.