10-17-2022 09:35 AM
I bought a Google mesh wifi point to add to my existing system but gave no idea how to add it. I’m trying to migrate my network from the now-defunct Google-wifi ap to the new Google Home Ap but the new Ap doesn’t seem to
have a simple “add wifi point” link.
10-18-2022 09:07 AM
Do you see a green Wi-Fi icon in your Google Home app? If not, you might have to factory reset your existing pucks using the physical button ( https://support.google.com/googlenest/answer/6246619?hl=en ) and set them up from scratch ( https://support.google.com/googlenest/answer/9548301?hl=en ). If you reuse the network name (SSID) and password, your devices should reconnect automagically.
And since iOS is mentioned.
Make sure the device used for the setup process with the Google Home app have no VPN enabled/ connected; not any 3rd party product, nor the "Apple iCloud Private Relay" ( https://support.apple.com/en-us/HT212614 ).
Make sure the Google Home app has been granted permission for "local network access" ( https://support.google.com/chromecast/answer/7172427?hl=en ).
Make sure that proxy is set to disabled while connected to the Nest Wifi network ( https://www.expressvpn.com/support/troubleshooting/disable-proxy-safari/#ios ).
When adding additional points: IPv6 on Nest Wifi has caused strange problems lately. One thing to try is to disable IPv6 ( https://support.google.com/googlenest/answer/6361450?hl=en ), add new Nest Wifi unit, then leave IPv6 off or enable it again.
10-23-2022 08:19 AM
There is no physical button on the wifi points.
10-23-2022 10:28 AM
There is, and the guide about factory reset tells you where to find it.
10-23-2022 11:16 AM
10-26-2022 11:50 AM
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
10-27-2022 01:49 PM
10-21-2022 11:36 AM
I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
10-23-2022 08:17 AM
Hi Jeff…haven’t attempted to add it again yet. Hopefully today. I’ll let you know.