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Amazon Fire Stick won't connect with Google Wi Fi mesh point

MCE
Community Member

Can't connect Fire Stick with Google Wi FI mesh point even though the mesh point is in the adjacent room on the same level.  Also, I think the fire stick may not be seeing the 2.4 band which it requires.... 

4 REPLIES 4

EdwardT
Community Specialist
Community Specialist

Hi MCE,

 

Thank you for reaching out. I'm sorry to hear that you're having an issue with connecting your Amazon Fire stick to your Google WiFi. I'd love to know more about this, and I have a few questions:

  • Haw far is it from the nearest Google WiFi point?
  • What message are you getting when you try to set it up?

Looking forward to your response.

 

Thanks,

Edward

Jeff
Community Specialist
Community Specialist

Hi, MCE.
I just wanted to jump in real fast to see if you saw Edward's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks