cancel
Showing results for 
Search instead for 
Did you mean: 

Bumping this old issue with no fix

Finken
Community Member

Can you please provide a fix for this old thread?? I’m running out of ip’s

 

https://www.googlenestcommunity.com/t5/Nest-Wifi/Unnamed-Offline-devices-on-Nest-WiFi/m-p/207131#M21... @Jeff 

1 REPLY 1

ByronP
Community Specialist
Community Specialist

Hi Finken,

 

Thank you for reaching out to the community. I understand you're having trouble with your list of unnamed offline devices on Nest Wifi. Help’s here.

To further assist you, please respond to the following questions:

  • Could you explain the situation in more detail?
  • What type of Nest Wifi do you have? (Here is a helpful article to identify the model of Nest Wifi).
  • When did you first notice this situation?
  • How many unnamed devices do you see in the Google Home app?
  • Are you able to locate the MAC address of those devices? If so, have you already tried to rename them?
  • What troubleshooting steps have you taken so far?

Please keep me posted on your findings.

 

Regards,

Byron