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Can’t Factory Reset my WiFi, it’s stuck on blinking yellow

Lunzy
Community Member

my google WiFi lost connection to the internet and I have tried everything to fix it then I finally factory reset them manually but now they just get stuck on flashing yellow lights no matter how many times I reset them

3 REPLIES 3

Ashepherdson
Platinum Product Expert
Platinum Product Expert

https://support.google.com/googlenest/answer/6191584?hl=en-CA#zippy=%2Cgoogle-nest-wifi-point

Flashing yellow depending on the speed means your about to factory reset and need to hold it longer, or a network error.  If you can still connnect to the points then I suspect you need to hold the reset button longer 

 

Jeff
Community Specialist
Community Specialist

Hi, Lunzy.
I just wanted to jump in real fast to see if you saw Ashepherdson's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks