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Can’t connect Vivint alarm to google Wifi

Mbales
Community Member

My vivint alarm recognizes and connects to the Wi-Fi, but it says there is no connectivity and I can’t access any of my cameras. Need some help. Is this a firewall setting or something?

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

Ask Vivint if they know whether their products works well with Google Wifi and Nest Wifi?

Could also be worth to try to disable WPA3 in Google Home, as it in rare cases can cause problems with devices not supporting WPA3.


I don't work for Google.

LovelyM
Community Specialist
Community Specialist

Hello everyone, 

Thank you, @olavrb for helping out.

@Mbales, I'm checking in to see if you've tried the steps above. I'd be glad to hear from you, so please tell me if you are still having issues.

Best,
Lovely

LovelyM
Community Specialist
Community Specialist

Hi there Mbales, 

We want to ensure you are good to go. Please reply to this thread if you still need assistance so we can give you a helping hand.

Cheers,
Lovely

LovelyM
Community Specialist
Community Specialist

Hey Mbales, 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. We'd be glad to help you further so if you still need assistance, feel free to start a new thread.

Thanks,
Lovely