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Can’t connect to internet through Netgear switch after power outage

mrhercli
Community Member

Hi,

I have a Google Nest WiFi Pro set up with 2 points meshed together. I have an unmanaged Netgear switch connected to the main WiFi router. All has been working fine until the power went out last night. Now, none of my hardwired connections work that are connected to the switch. I’ve tried disconnecting everything, powering off everything, resetting the network - nothing works. What is causing this to happen?

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

What exact switch model?

Do you get ethernet connectivity if bypassing the switch, connecting a device directly?


I don't work for Google.

AbigailF
Community Specialist
Community Specialist

Hey folks, 

Thanks for lending a hand, @olavrb.
@mrhercli, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

AbigailF
Community Specialist
Community Specialist

Hello mrhercli,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Best, 
Abi

LovelyM
Community Specialist
Community Specialist

Hi mrhercli, 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. We'd be glad to help you further so if you still need assistance, feel free to start a new thread.

Cheers,
Lovely