cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Illegally installed devices in my home. How to find

Hankthetank
Community Member

Hello I believe someone has illegally installed a nest Wi-Fi and thermostat control in my home how do I find it

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

The Wi-Fi point, maybe use a Wi-Fi scanning app, like "WiFiman", which shows signal strength. Stronger signal = Closer to the access point.

For the thermostat control: Can't think of any clever tricks here.

You can't forcefully take over management in the Google Home app without physicallt resetting the devices first, so you got to find them physically.


I don't work for Google.

AbigailF
Community Specialist
Community Specialist

Hey folks, 

Thanks for lending a hand, @olavrb.
@Hankthetank, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

AbigailF
Community Specialist
Community Specialist

Hello Hankthetank,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Best, 
Abi

LovelyM
Community Specialist
Community Specialist

Hi Hankthetank, 

I'm checking in to make sure that you've seen our responses. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours. 

Cheers,
Lovely