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Can't connect to wifi printer from wired laptop

mray13
Community Member

We previously had this working with the Google Mesh Wifi, but after setting up a new laptop I cannot print to Epson printer from laptop. My laptop has always been wired (ethernet cable to AT&T Router). Printer is on wifi, but it should be the same network. PC cannot find the printer unless I switch to wifi.

4 REPLIES 4

PatrickP_Viking
Gold Product Expert
Gold Product Expert

Hey @mray13 .

If you are connected to the AT&T router with your laptop then you are on a different network. When you switch to Wifi, you connect to the Google Wifi mesh which is why you can then see the printer. The AT&T router should be in in bridge/pass-through mode and the Google Wifi connected to it. The laptop can then be connected to the Google Wifi router or point via Ethernet.

This article should assist you with properly setting up the network and preventing a Double NAT:

Hardwire Wifi devices with Ethernet 

Jeff
Community Specialist
Community Specialist

Hi mray13,

I just wanted to jump in real fast to see if you saw PatrickP_Viking's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

Jeff
Community Specialist
Community Specialist

Hey mray13,

I just wanted to follow up once more to see if you were still needing some help here. If so, just let us know.

Thanks,
Jeff

Jeff
Community Specialist
Community Specialist

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Jeff