Can’t pause devices

[Tdemart0506]

I have always been able to pause individual devices on my wifi network using the Google Home app. The last few days, when I have tried, it is not pausing. The circle appears as though it’s completing the task but then the device does not pause. I did a factory reset and set up my mesh network again today but it did not solve the issue. I do think I’m still able to paise family groups but I often like to pause just one child’s device. Can anyone help?

[OmegaSupreme]

Have the same exact issue. Any updates?

[olavrb]

According to these older threads:

• 220217: https://www.googlenestcommunity.com/t5/Nest-Wifi/x/m-p/107957
• 220417: https://www.googlenestcommunity.com/t5/Nest-Wifi/x/m-p/144093

It randomly happens, and a factory reset of Nest Wifi then set up from scratch fixes it.

[EdwardT]

Hi folks,

@olavrb, thanks for the help!

@OmegaSupreme and Tdemart0506, how's it going? Were you able to check the links provided by olavrb and try the steps?

Thanks,

Edward

[EdwardT]

Hi folks,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi folks,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward