Hi - Thanks for the response. Printer is Brother MFC J870DW.
Before nest I had a netgear dual band router. To print over the network I have to connect to 2.4ghz band to see the printer. In nest since there’s no option for me to choose the band, my Phone isn’t seeing the printer on 5ghz.
Both phone and printer connected to same ssid just different bands
@Nest221, thanks for reaching out. I'm sorry to hear that you're having an issue with printing. To isolate the issue could you try rebooting your printer, your Google Wifi and your phone to refresh the connection?
Hi Edward - Thanks for the response. I did try rebooting the printer, and the phone. Neither helped. Anything else that I might be able to try or any log files from nest that I can grab for further support?
I just wanted to jump in real fast to see if you saw Edward's questions and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.