12-04-2022 09:08 PM
As the title says. I am not able to get my 2 other Nest wifi point to connect. I’ve read all the closed threads where it has been resolved but after resetting all points many times I am only able to connect the one attached to my modem and the other two are seen by the google home app but that’s it. I get to the point where I scan the QR code under them and then it thinks a while and I get the “Connection Failed”
12-04-2022 11:28 PM
See following Google Support guide for "Troubleshoot setup with iOS":
• https://support.google.com/googlenest/answer/12961504?hl=en
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Make sure the device used for the setup process with the Google Home app have no VPN enabled/ connected; not any 3rd party product, nor the "Apple iCloud Private Relay" ( https://support.apple.com/en-us/HT212614 ).
Make sure the Google Home app has been granted permission for "local network access" ( https://support.google.com/chromecast/answer/7172427?hl=en ).
While connected to the Google Wifi/ Nest Wifi wireless network with your iPhone or iPad and doing work with the Google Home app, make sure following settings is disabled:
• "HTTP Proxy" ( https://www.expressvpn.com/support/troubleshooting/disable-proxy-safari/#ios ).
• "Limit IP Address Tracking".
• "Private IP Address", also known as "MAC randomization" ( https://support.apple.com/en-ca/guide/security/secb9cb3140c/web ).
When adding additional points: IPv6 on Nest Wifi has caused strange problems lately. One thing to try is to disable IPv6 ( https://support.google.com/googlenest/answer/6361450?hl=en ), add new Nest Wifi unit, then leave IPv6 off or enable it again.
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If nothing of the above works, try from a different iOS, iPadOS or Android device, using the Google Home app with the same Google account, or a Google account that has been granted access to the specific Google Home home ( https://support.google.com/googlenest/answer/9155535?hl=en ).
12-07-2022 01:55 PM
12-10-2022 03:28 PM
I just replied. Adding the app thru another phone and adding the other two point thru it worked. Thanks!!!
12-11-2022 04:06 PM
Hi Pionono,
Awesome — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.
Cheers,
Abi
12-11-2022 07:14 PM
No more help needed. You guys are awesome. Thanks again!
12-12-2022 12:00 PM
Hello Pionono,
You're welcome! Feel free to create a new thread if you have a new concern. I'll lock this thread now.
Regards,
Abi
12-10-2022 03:27 PM
Hi olavrb,
I went the lazy way and installed google home in my partner’s phone and was able to add them thru it. Thanks so much!!!