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Cannot see the list of devices connect to my nest wifi

NamCH
Community Member

Hi all, 

I have used Google wifi since 2017, and in 2021, I have updated to Google Nest Wifi. My problem is when the app change from Google Wifi app to Home app, I cannot see the list of devices that connect to my wifi. When I go to app Home -> Wifi -> Devices tab, the screen only show this:

https://ibb.co/nmJ7hZt

Is there any solution for my problem? Thank in advance.

 

4 REPLIES 4

Apsilon778
Community Member

Ahhh yes I miss the google wifi app too...why they needed to merge it with the google home app is beyond me. 

To see a list of devices you go to the home app > wifi > devices 

This will list the devices connected and their bandwidth usage. here is a link 

https://support.google.com/googlenest/answer/6263633?hl=en#zippy=%2Cwith-the-google-home-app

Best regards,
Apsilon
"I fight for the users"

NamCH
Community Member

I tried it but the screen only show the "Privacy Setting" with 2 option can be toggle on/off: Nest wifi cloud services and Wifi router and point usage stats. There is no device list.

Apsilon778
Community Member

do you have another device to replicate the behavior?

Best regards,
Apsilon
"I fight for the users"

NamCH
Community Member

I check on both iphone and android devices but the result is the same.