Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Cant reconnect Google Mini to wifi after a hub reset to factory settings

Community Member


My Internet has been dropping for a few weeks. Yesterday an engineer finally came and found the issue was in the green box at end of the street. He had to change my connection. Which he decided to tell me before he left it took my Wifi Password to the original one. I believe this is the issue, as I had changed the password a few months ago.

Now I have tried on and off to reconnect my 2 mini speakers but I am presuming they are not connecting because they are on the new password ? If this is so how do I change it ? If not can someone please help me re set them up? 

I also have a light bulb which is TCP Smart and am having the same with this

Please help if you can 🙏

Thanks D