Chrome cast not connecting to wifi

[Mbadio]

Chrome card not connecting 

[LankylukeAussie]

Now this could be a few things.... Is this a new device or previous setup device?

Either try going to settings and go into the wifi options we'll follow the prompts from a factory reset. 

Also how close is your Wi-Fi router?

[jenniffert]

Hi @Mbadio,

Thanks for reaching out to the community. I'm sorry to hear that your Chromecast isn’t connecting to the Wi-Fi network. I’m happy to help!

Just wanted to check in and see if you still need assistance. Also, @LankylukeAussie, thank you for your help in trying to resolve this inconvenience.

Please keep me posted.

Best regards,

Jenniffer