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Commissioning a Tesla Gen 3 wall charger

champ7ac
Community Member

I'm trying to commission a Tesla Gen 3 wall charger.  After completing the required tasks,  it still does not want to connect to the internet. 

It suggests that I disable the WPA3 setting.   Would someone please explain how to do this?

 

11 REPLIES 11

SteveVT
Community Member

I have WPA3 enabled, and my Tesla Wall Connector has been working okay.  What I have found is that any devices that were already set up on my network before I installed Google Nest WiFi continued to work.  I have not been able to add new  2.4 GHz devices.  My previous router allowed me to temporarily disable the 5 GHz radio so that I could commission new  2.4 GHz devices.  After commissioning new 2.4 GHz devices, I could enable the 5 GHz radio.  The newly commissioned  2.4 GHz devices will then continue to work with both radio bands enabled.  I wish Google would give us the option to temporarily disable the 5 GHz radio.  I have another brand WiFi router on order because of this problem.

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@SteveVT, thanks for the help. We appreciate users who are keen on sharing with us their thoughts.  We're always looking for ways to improve and we'll take this as feedback.

 

@champ7ac, how's your Google WiFi? Still need our help?

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward

 

SteveVT
Community Member

Hi Edward, 

 

Thank you for following up on this.  I will walk through the setup of a brand new SMART LED STRIP LIGHT that uses the Magic Home app on an Apple iPhone 13.  

SteveVT
Community Member

Magic Home app says to add LEDnetnnnnnn in WiFi settings.  When I try this, I get the message “Unable to join network LEDnetnnnnnn“

EdwardT
Community Specialist
Community Specialist

Hi SteveVT,

 

Thanks for the response. Are you trying to connect your phone to the temporary network of your LED light? Could you check if the Local Network Access feature is enabled for your Smart Led light strip?

 

Looking forward to your response.

 

Thanks,

Edward

 

SteveVT
Community Member

Hi Edward,

Yes.  Local Network Access is enabled for the Magic Home App.  I have some other devices that use the Smart Home App.  I will do a factory reset on one and see if I can set it up like a new device.  Maybe the problem is unique to Magic Home devices.

SteveVT
Community Member

Hi Edward,

 I reset one of my Smart Life devices to factory, and successfully added it to my Google Nest mesh WiFi network.  I am thinking that the problem is unique to devices that use the Magic Home app.  I think the Nest network is working fine.  I will avoid Magic Home devices in the future.

Back to the original post regarding the Tesla Wall charger. . .  My Tesla Wall Connector continued working fine when I converted my existing SSID to my new Google Nest mesh router.  I notice the device status in Google Home says it is offline, but it works.  Maybe it has something to do with time of day?  My Tesla is set to charge in the early morning off peak hours.

Thank you for your help,

 

Steve

 

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks