Connect best

[Ncb37]

I need someone to call me. After storm we can’t connect back to our cameras 

please call me at ###-###-####. 

[AxelD]

Hi Ncb37,

Thanks for posting in the Community! Sorry to hear that you experienced a storm, and after that, your cameras aren’t connecting to the internet. No worries, help is here! Please provide me with the following information to get the right troubleshooting:

1. What model of Nest camera do you have?
2. Are you getting any error messages?
3. How far is the camera from the router?
4. Is your Nest cam offline?
5. What's the status of LED lights?

Keep me posted.

Regards,

Axel.