06-26-2023 03:02 PM
When I try to connect my Roku lights that require a 2.4ghz connection, it won’t recognize them because it seems the iPhone Wi-Fi is the setup conduit and it is only connected to the 5ghz network. Any workaround for this?
06-28-2023 08:54 PM
I had the same issue trying to connect a Waze camera to the network and could not find a work-a-round to it
06-30-2023 07:22 AM
Hello everyone,
Thanks for reaching out. We'd love to help.
You can switch your phone to the 2.4 GHz network by moving farther away from your Nest Wifi mesh system before configuring your smart devices. If you're still having issues, you can try setting up your devices using a mobile hotspot with the same network name and password as your Wi-Fi network. In that way, once you finish the setup and disable the hotspot, the smart devices will automatically connect to your network. Visit this link for more information about the bandwidths of the Google Wifi and Nest Wifi devices.
Hope this helps.
Best,
Lovely
06-30-2023 07:51 AM
Google Wifi, Nest Wifi and Nest Wifi Pro combines all bands into one single SSID, and there are no settings available to us to change that. Thus you can't set SSIDs per band (2.4ghz for instance). More about that here:
• https://support.google.com/googlenest/answer/6293481?hl=en
Things to make sure, before trying various workarounds:
• Make sure that the IoT device(s) in question supports the amount and type of characters used in your chosen network name (SSID) and password; some IoT devices might have limitations here. In general avoid anything but a-z in the network name. I've heard of devices not supporting whitespace in network name (SSID) or password for instance.
• Some IoT devices have alternative set up procedures if the regular way does not work, which could help.
Other workarounds that might work:
1. Temp additional 2.4ghz only access point/hotspot, using the exact same wireless network name (SSID) and password as the Nest Wifi.
First turn off your Nest Wifi network by removing the power. Then:
• Using two phones: Use one of the phones to broadcast a 2.4ghz only hotspot, and the other phone to setup IoT devices to it. 1st phone must be connected to internet somehow (SIM card), 2nd phone must connect to the wireless network broadcasted by the 1st phone.
• Using a PC: Feed your laptop (Windows or Mac) an internet connection, either by ethernet cable from your modem, or by mobile network tethering + USB. Then use your laptop to host a 2.4ghz only Wi-Fi.
Then get your IoT devices connected to the temp hotspot/access point. After that, disable temp hotspot/access point and plug in Nest Wifi, and the IoT devices should jump to the Wi-Fi provided by Nest Wifi.
2. Use an old iOS, iPadOS or Android device that only supports 2.4ghz to set up the IoT device. Must be new enough to support the Google Home app though.
3. Force a 2.4ghz only connection by walking far enough from the Nest Wifi puck(s) to make sure your phone/ whatever device used for setting up the device in question connects to the 2.4ghz network, then start setting up the device.
4. Permanent additional 2.4ghz only access point, different SSID than Nest Wifi.
Buy a cheap access point or repurpose a wireless router or range extender to broadcast a 2.4ghz only SSID with a different name than your Nest Wifi network name. Connect it by ethernet cable to the primary/main/master Nest Wifi puck preferably. Add more ethernet ports by using an unmanaged switch if need be ( https://support.google.com/googlenest/answer/6274262?hl=en ). Make sure this additional Wi-Fi broadcastong device works as an access point only, else you might not be able to connect to the device in question from a device connected to your Nest Wifi network.
07-01-2023 02:24 PM - edited 07-04-2023 02:27 PM
Hi everyone,
@olavrb, I appreciate the alternatives that you provided here to be able to connect to the Google Nest Wifi mesh network's 2.4 GHz.
@BenSab, @MichaelSalois, please follow the steps that olavrb and I suggested and let us know if any of them resolve your concern.
Cheers,
Lovely
07-04-2023 02:27 PM
Hello all,
I know it has been a while, but I want to ensure that everything is covered on your end. Please inform me if you still need a helping hand.
Kind regards,
Lovely
07-04-2023 03:25 PM
The trick of getting to the edge of the Wi-Fi network with the phone to get it onto the 2.4band during setup worked brilliantly!! Thanks
07-05-2023 02:07 PM
Hey BenSab,
Awesome — I'm glad to know that the steps that we suggested worked out for you. Please let me know if you are still having trouble, as I will be locking the thread in the next 24 hours.
Thanks,
Lovely