Connecting wi-fi point to nest mesh

[LenG]

I have a couple of older Google wi-fi points. I replaced the network they created with a mesh router and points, but would like to add the older units back in as additional points. When I plug them in, however, the Home app never shows that they connect. The lights on the older units come on as blue, and flash slowly, and ultimately turn to orange, which I expect means they never made a connecting to the Nest router. Not sure how to get the Nest network to recognize the older version units.

[olavrb]

When you set up the new Nest Wifi network, you made a new network for them. For the oldtimers to join, they must be factory reset and added to your new network using the Google Home app. Make sure you try to add them to the same Google Home home network, using the same Google account that set up the Nest Wifi pucks. More info:

• https://support.google.com/googlenest/answer/9548099?hl=en
• https://support.google.com/googlenest/answer/6246619?hl=en
• https://support.google.com/googlenest/answer/9548301?hl=en

Too many devices can result in worse performance, due to interference etc. So more does not neccessarily equals better.

• https://support.google.com/googlenest/answer/7183150?hl=en
• https://support.google.com/googlenest/answer/7182840?hl=en

I'd also recommend using ethernet cables as much as possible. A.k.a. "wired backhaul".

• https://support.google.com/googlenest/answer/6274262?hl=en
• https://support.google.com/googlenest/answer/7215624?hl=en

[LenG]

I missed the step of doing a factory reset first. I will try to connect them once i do that.

[EdwardT]

Hi folks,

@olavrb, thanks for the help!

@LenG, how's it going with your Google WiFi? Still need our help?

Thanks,

Edward

[LenG]

I probably will later. I did a factory reset on the Google points at home, away from the Nest network. When I took them back and tried to install them, they showed up in their original configuration. This makes me think that I need to take down the Nest network, do a factory rest on ALL of the units, and start over again from scratch. Does that seem like the logical\] course?

[EdwardT]

HI LenG,

Thanks for the reply. You're correct, I would suggest removing the existing network and set up everything like a new device. 

Let us know how it goes.

Thanks,

Edward

[Jeff]

Hi, LenG.
I just wanted to jump in real fast to see if you saw Edward's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

[Jeff]

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks