07-19-2023 06:00 PM
I have U-verse for my internet but set up Google mesh in order to hit all the areas in my house. We have a lot of technology (cameras, Roku TV, laptops) that rely on connectivity. I set up Google Home so that is the network we see when connecting devices. We have had no issues for at least a year but interestingly, over the last couple of months, we've had trouble with some Apple connections (primarily iCloud). I was unable to connect to iCloud.com on any device using our Google mesh network. Turned on a hotspot and bam-- got onto the iCloud.com site without a hitch. Thoughts on what is blocking access to iCloud.com using our Google mesh router?
07-20-2023 12:02 AM - edited 07-20-2023 12:03 AM
Is the U-Verse box in bridge mode, sometimes known as bypass mode? Else you might have what's know as double NAT, which can cause strange problems. More on double NAT:
What error message do you get when trying to access icloud.com?
07-24-2023 04:01 PM
07-27-2023 05:13 PM
Hi argusk9,
I want to ensure you are good to go. Please reply to this thread if you still need assistance so I can give you a helping hand.
Cheers,
Lovely
08-18-2023 09:31 PM
Hey argusk9,
I'm sorry to hear about this. If it's alright, please fill out this form so our senior specialist team will be able to get a hold of you over email.
Thanks,
Lovely
07-28-2023 07:02 AM
Still intermittently having issues. We're looking at getting a new WiFi system (maybe from Verizon) and get rid of the Google mesh
08-21-2023 06:26 PM
Hello argusk9,
I wanted to follow up again to make sure you get that form filled out. Here's the link, just in case you missed it.
Regards,
Lovely