07-18-2022 07:31 PM
Is there still no way to delete old devices from my Home App? One thread I read said they would drop after 60 days of inactivity, but mine are not! I really don’t want to do a factory reset as it would take a LOT of time to set everything I have back up! Any new news on this?
07-19-2022 04:10 AM
No news on this AFAIK. Factory reset is the only thing you can do about it. If reusing the network name (SSID) and password your wireless devices should reconnect automatically.
07-25-2022 09:51 AM
Hi Erik120,
I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping. The unused devices appearing in Home is a known issue, and what olavrb has shared has worked for some. Hopefully that works out for you.
Thanks,
Jeff
07-26-2022 10:50 AM
Thank you Jeff. No I didn’t try what he was mentioning only Becuase of the sheer amount of devices I have in my network. If they don’t reconnect (which some have and some haven’t in the past) it would take a very long time to get it all back up. For this reason I was hoping for a better more user friendly resolution
07-26-2022 03:06 PM
Hi Erik120,
I can definitely understand the difficulty it would cause to set up all those devices once more, especially since it's not a guaranteed fix. I'm hoping we can get an easier path to resolution, but as of now, I haven't heard news of another method coming down the line. If something is updated to help with this, I'll update things here.
Thanks,
Jeff
08-02-2022 05:07 PM
Hi there,
We just want to check if you have seen our response on the previous post? Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
08-03-2022 07:10 PM
Hi there,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
Best,
Princess