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Devices that won't connect to Dual-Band Router

NotJustMe
Community Member

Has anyone found a simple solution to getting devices that will only work on a 2.4 GHz band to connect with a Google WiFi router since it has a dual-band (2.4 + 5) ?

My ISP gave us a Google WiFi router when they upgraded us to fiber. I can't find any way to separate the bands online or with the Google app.

There doesn't seem to be a way to temporarily shut off the 5GHz to connect initially, and many devices won't connect to a dual-band. I'd prefer not to add more hardware just to make it work, but . . .

Thanks

 

2 REPLIES 2

NotJustMe
Community Member

Resolved.    Nevermind.

 

GeremiG
Community Specialist
Community Specialist

Hi @NotJustMe!

 

Thank you for posting in the community. I'm happy to hear that the problem has been resolved.
If you have any further questions or need any help, please don't hesitate to let us know.

 

Best regards,
Geremi