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End of onHub support, is this going to happen to nest wifi as well?

DrZ0idberg
Community Member

Sadly Google has announced the total end of onhub on Dec############. So, what now? The "generous" 40% discount from MSRP price is not competetive and nest wi-fi does not even support wifi 6. And even If I switch to nest wifi I will be forces to replace it again in 4-5 years? Is there anything about it in terms and conditions? 

Anyhow I bought my 2 onHubs and set up as mesh 4 years ago and I see no reason to upgrade as everything works just fine.  I can get that no new features, updates will be provided but why I won't be able to change existing wif settings. I dont need new features and updates just leave it as it is now. 

 

7 REPLIES 7

Jeff
Community Specialist
Community Specialist

Hi, DrZ0idberg.

Sorry for the late reply here. I'm sorry about the frustration over the OnHub discontinuation. The OnHub devices will continue to work, but they just won't be manageable in the app any longer. For now, Nest WiFi is planned to be the main WiFi product along with Google WiFi for years to come. I know it can be disappointing when devices are discontinued, but support is commonly pulled for devices that are no longer up to spec in ways that allow them to be kept secure and in line with current tech standards.

If you have any other questions, please let me know.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, DrZ0idberg.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

DrZ0idberg
Community Member

If I get google wifi as the main router and set up the existing onHubs as access points. Is that going to work after December.

Jeff
Community Specialist
Community Specialist

Hey, DrZ0idberg.

The OnHub devices will continue to work as they have before, but your ability to manage them through the app will be cut off. You will definitely need to have them set up before that point, however.

Thanks.

Jeff
Community Specialist
Community Specialist

Hey, everyone.
It looks like we've slowed down here again. We'll be closing up the thread unless anyone else has any input or needs anything else. If so, just let me know and we can keep this open a bit longer.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks