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Epson ET-3850 keeps disconnecting from Google WiFi

Gizziedog
Community Member

I recently set up an Epson ET-3850 printer with Google WiFi (not Nest). It connected to network and worked fine wirelessly. After period of not being used (several hours), it disconnects from WiFi and is not available to print over WiFi. If we restart the printer, it will find the network again and work fine until it goes inactive again. Any idea how to maintain the link between the printer and Google WiFi?

3 REPLIES 3

LovelyM
Community Specialist
Community Specialist

Hello Gizziedog,

Thanks for visiting the Community. 

You may try setting a static IP address for your Epson ET-3850. In that way, your printer will stay connected to your network. Visit this link for more information.

Keep me posted. 

Best, 
Lovely

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Kind regards,

Dan

Dan_A
Community Specialist
Community Specialist

Hello again,

 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan