01-25-2023 11:52 AM - edited 01-25-2023 11:59 AM
Now how to I connect to and use the mesh points in my house, I bought it because the house in long and the frontier is on one side of the house, the Google home app looks okay, new to this technology help???
02-01-2023 07:50 PM
Hey Jules737,
Thanks for posting. To confirm, are you asking how to set up your Google Wifi network? We’ll wait for your update.
Best,
Abi
02-06-2023 10:43 PM
Hi Jules737,
Checking back in should you still have some questions here. Let us know by replying to this thread.
Thanks,
Abi
02-07-2023 10:52 PM
Hello Jules737,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Regards,
Abi
02-08-2023 03:02 AM
02-08-2023 07:14 PM
Hi again Jules737,
Thanks for the update. You will need to factory reset your Google Wifi devices and then set them up again. Here’s how:
Factory reset
The factory reset button is a circle etched into either the bottom or back of the device.
For the complete steps to set up your Google Wifi mesh system, you can check this article. Feel free to reply to this thread if there are any steps you need clarification on.
Best,
Abi
02-09-2023 08:41 AM
thank you so much I will try that when I get home
02-12-2023 09:31 PM
Hey Jules737,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Thanks,
Abi
02-15-2023 10:42 PM
Hello folks,
Chiming in to see if you still need assistance with this. Let us know if you have additional questions ― we'd love to help.
Regards,
Abi
02-18-2023 05:41 AM
Thank you so much, deleting everything and starting over worked it takes a lot of time but I got the system back online
02-18-2023 09:01 PM
Hey Jules737,
Awesome — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.
Best,
Abi
02-17-2023 10:28 AM
Hi everyone,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks,
Jeff