09-13-2021 07:22 AM
Hoping I can get some help. I recently purchased a second home, and I set up the new wifi using the same network name. Thought that would make life easy for us. At the time Google Wifi was still in use. While staying at the new location, Google Wifi migrated to Google Home. I am now only able to see the wifi connection at the new location, and the primary location is there, but no wifi showing so I am unable to use Google Home to monitor the internet there. I read that it was a mistake to name both networks the same, but too late now. I would like to change the network name here but can't find a way to do that. I am still able to see the new location and do all I need to there, but I don't want to change the network name there as I am not there to reconnect all of our devises. Any advise or help will be greatly appreciated.
09-13-2021 03:31 PM
Reset the network (as in all Google Nest Wifi pucks) at your current location, set them up from scratch with the Google Home app with a different network name? The devices can be reset using the physical button as well, if they don't appear in the Google Home app.
09-17-2021 10:37 AM
Hey there,
Just wanted to jump in here to check to make sure that you saw the response from olavrb. Shoutout and huge thank you to olavrb for the help here. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
09-22-2021 11:27 AM
Hi All,
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.