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Google Nest Mesh wifi keeps dropping

FKref
Community Member

My ISP is Spectrum and I have their modem with a Google Nest Wifi router and 4 points. The modem signal is strong and stable but the Nest wifi keeps dropping multiple times per day. I've factory reset the Nest wifi router and points 3 times over the past few weeks and the problem persists. Three or four calls with Google support has not fixed the problem. I've asked if there's a known problem with Spectrum, but no one seems to know. Any advice or feedback would be greatly appreciated. I'm about to ditch the Google Nest wifi setup.

42 REPLIES 42

Dan_A
Community Specialist
Community Specialist

Hello RonZawora,

 

I'm checking back to see if you’re still having concerns with your Wi-Fi connection. If so, kindly reply to the email sent by our higher tier of support, and you can continue the conversation there for more information.

 

Kind regards,

Dan

WKEIII
Community Member

Well, Pixel 7 Pro or Google Wifi issue, I really didn't have the time to mess around with trying to get a stable mesh network anymore with Google.  And wouldn't you know it, I just installed the TP-Link Deco XE75 Pro 4 days ago and I've had a stable mesh network with faster speeds AND my Pixel 7 Pro stays connected continuously.  Goodbye Google (Nest) Wifi.

WKEIII
Community Member

A month later and all is functioning well without Nest.  I guess Google isn't too concerned about its mesh wifi business.