Google Nest WiFi providing half of speed when Google Home App Embeded Speed Test executes

[vertizcristian]

When I first set up my Google Nest mesh it provides 100% of the speed

When I execute the embebed Google Home App Speed Test, it starts providing around half of speed, when I test it directly in my ISP modem, I'm getting 100% of speed

I tried factory reset my mesh and set it up again many times and the behavior is the same always so that's why I'm assuming it's related to embeded Google Home App Speed Test

Note: I have 14150.43.81 firmware version and it happens in both, iOS and Android plattform Google Home App

I created this new conversation because my test cases were rejected from other threads

[olavrb]

Nest Wifi has built in QoS (quality of service), which tries to prioritise important traffic, which a speedtest is not.

You could try to disable all preferred activities (see URL), but other than that there is not much you can do about the QoS functionality:

• https://support.google.com/googlenest/answer/9541371?hl=en

[EdwardT]

Hi folks,

@olavrb, thanks for the help!

@vertizcristian, how's it going with your Google Wifi? Still need our help?

Thanks,

Edward

[vertizcristian]

@EdwardT  That didn't work, I'm still having the same issue, one clarification is that this issue starts to happen when I use Google Home App embebed speed test, before that all my mesh works perfectly, I executed many test cases and this happens exactly the same in all executions, mesh works perfectly until I execute embedded speed test for the first time and it never recovers, I need to factory reset my mesh and configure it again and avoid using speed test from google app, let me know if you have any question , thanks in advance!

[EdwardT]

Hi vertizcristian,

Thanks for the update. It's unusual that this is getting triggered by the speed test from the Google Home app. Were you able to reset everything? If so, how's the speed test?

Thanks,

Edward

[vertizcristian]

Hi @EdwardT 

Yes, I could reset my mesh to factory values and set this up again, the speed is 100% at that point, whenever I execute the google home app speed test for the first time, speed falls to 50%, I executed this test many times and I got the same behavior always

[EdwardT]

Hi vertizcristian,

Thanks for the update. We'd like to know more about this. Please fill out this form so we could investigate further.

Thanks,

Edward

[vertizcristian]

Hi @EdwardT ,

I just filled in the form and set it, thanks in avance!

[EdwardT]

Hi vertizcristian,

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Please keep your lines open as they may reach out to you anytime soon. Also, please be advised that this thread will be locked after 24 hrs.

Thanks,

Edward