i’ve been using my Google Nest for close to a year now. But I suddenly have issues connecting to the wifi for all my devices. Called my ISP to check on their end and everything seems to be running alright. So it was confirmed to be arouter issue coz my SmartTV which was using a LAN connection is working fine. I went ahead to change to a band NEW Google Nest wifi set. Changed both the Nest Router and Nest Wifi Add on as product is still under warranty. SAME PROBLEM OCCURRED….! There was internet connection when i first set up. But about 10 hrs later all devices using wifi cannot get connected again. I have to keep rebooting and resetting the router to factory reset and the cycle continues.. Even the add on nest cannot Mesh with the main router. The main router shows great connection on my google home app, but no devices can get on the wifi connection. Can someone help me find out what is wrong here? I am going crazy. Should I go return it again and get a new one as it is still under warranty?
Sorry about the connection issues you're seeing with your network. That looks like a really frustrating situation. For return or replacement inquiries, contacting support directly is the best way to find out what's the best option for you. You can reach them here: https://bit.ly/3o1aRK5.
Let me know if you have any issues getting into contact with them or have any other questions.
Hi, DeeAshburn. I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping. Thanks.
Hi, everyone. Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know. Thanks.
Hi, everyone. As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion. Thanks
