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Google Nest router cant create Mesh Network after factroy reset

akhan
Community Member

Hi,

 

I was having a problem with one of the nest points which was unable to join the network even after factroy reset a few times. 

Read online resetting the router should fix it, it did the factory reset on the router unit but now it fails to create a mesh network. It goes from "Creating wifi network" to something went wrong everytime. Was on call with google support for 2hr tried all sorts of things couldn't get it to create a mesh network.

 

The router is working on its default wifi that is printerd under it, but fails to create a mesh netwrok each time.

5 REPLIES 5

ShaunBryson
Community Member

I’m currently having the same or similar issue, while attempting to create a mesh network I receive the following error =  (googlemac iPhone Home Wifi Operations Impl Impl.PollForCompletionOperationImpl
error O.

 

I cannot seem to locate any helpful information.

 

 

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@Jeffrey, thanks for the help!

 

@akhan and @ShaunBryson, how's it going with your Google Wifi? Still need our help?

 

Thanks,

Edward

Jeff
Community Specialist
Community Specialist

Hi, akhan.

Sorry to hear about the issues you've had with getting your network set back up. You mentioned that you tried troubleshooting with support. Would you be able to share what you tried that was not successful? Do you also happen to have a case ID so I can reference your interactions with them?

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks