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Google WiFi compatibilty

RandomAl
Community Member

‎12-30-2023 08:08 AM

Is anyone able to confirm if an NLS-1304-25 is compatible with an AC-1304? I have 3 x AC-1304s running well but a second hand NLS-1304-25 I just bought won't connect wirelessly. It will connect over ethernet straight to one of the AC-1304s. I can't work out if it is a compatibility issue or a dead WiFi antenna...?

Any help appreciated.

 

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RandomAl
Community Member

‎12-31-2023 02:52 AM

Very strangely, having set up up with an ethernet connection to another point, then disconnecting the ethernet and rebooting it, it comes up flashing red. But a Mesh test in the app claims it has a "good" connection despite the device flashing red. I can't get a response when I try to ping it, but can from all my others. So I have no idea what the Home app mesh test thinks is happening!

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Anonymous
Not applicable

‎12-31-2023 09:57 AM - edited ‎12-31-2023 09:58 AM

All Google Wifi and Nest Wifi units except Nest Wifi Pro are compatible.

What I suspect could be the problem here is that these units are made to fit regulations/rules for the given region/contry they're sold, and mixing regions often won't work. The setup guide mentions this too:

What region do your units report? It should say on the packaging, else you can go to "<the IP of a Google Wifi unit>/api/v1/status" in a web browser from a device connected to the Google Wifi network. Example:

You'll get a JSON where it will say "countryCode". Mine says "nordic".

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