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Google WiFi no setup key (PSK) or QR code.

Navalsnakez
Community Member
1 REPLY 1

Ivan_R
Community Specialist
Community Specialist

Hi Navalsnakez,

 

Thanks for your patience! I apologize for the delay in getting back to you.

 

I understand how frustrating it can be to have smudged codes and a missing PSK on your Google Wifi puck (model GJ2CQ), even after trying factory resets. You're absolutely right, the web interface method probably won't reveal the PSK in this situation.

The best way to get this resolved is to contact Nest Support directly. They can assist you further with this specific issue. Here are a couple options for reaching them:

  • Nest Support Website or App: You can access Nest Support through the Google Wifi website or app.
  • Direct Contact Form: For your specific situation, it might be most efficient to use this contact form.

I hope this helps! Let me know if you have any other questions.

 

Regards,

Ivan