cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Google WiFi (not Nest) point brings down the network when wired

hiawatha98
Community Member

I recently moved into a larger apartment. Based on the size and structure of the apartment, there is a weak connection between three points when connected via WiFi. The setup I'm trying to achieve is:

ISP Equipment -> Google WiFi (Primary) -> Switch -> MoCCA -> Switch -> Google WiFi

The primary WiFi point is in the kitchen which is Verizon's entry point. The other two Google WiFi points are at the far ends of the apartment behind the MoCCA boxes. I am able to connect one of the secondary points to the switch without issue  but when I try to connect the third one it brings down the network. Once you connect the ethernet cable you can see the network switches across the apartment are constantly flashing and all devices lose network access. Unplugging the point fixes the overall network. I've tried plugging it into both the WAN and LAN ports as well as resetting the point as well as all three points but the results are the same.

Anny suggestions on how to fix this would be great. Thanks!

1 Recommended Answer

hiawatha98
Community Member

That was a good catch. Most of my switches are unmanaged Linksys but this one was different. I swap them around and that fixed my issue. Thanks. 

View Recommended Answer in original post

6 REPLIES 6

olavrb
Platinum Product Expert
Platinum Product Expert

What exact switches are you using?


I don't work for Google.

hiawatha98
Community Member

That was a good catch. Most of my switches are unmanaged Linksys but this one was different. I swap them around and that fixed my issue. Thanks. 

Jhonleanmel
Community Specialist
Community Specialist

Hey folks,

 

Appreciate your helpful response, olavrb.

 

hiawatha98, chiming in to ensure everything is good here. Have you had the chance to try the suggestion above? If yes, how is it?

 

Best,
Mel

hiawatha98
Community Member

Everything is working on my end now. I swapped the switches around and the problem was resolved. Thanks.

Jhonleanmel
Community Specialist
Community Specialist

Hey there, 

 

Awesome — glad to hear that and thanks for getting back to us, hiawatha98. If you have any new issues, updates or just a discussion topic, feel free to let us know.

 

Best regards,

Mel

Hi folks,

 

As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Cheers,

Mel