Google Wifi Now Only Gets 1mbps Speed

[Aquesada001]

Hey All,

I have used Google Wifi for years and it has always been great. Lately I noticed streaming issues; when I tested speed it is always 1mbps or slower and the upload is always around 40mbps, which is where it should be. This is not only on WiFi, but also on Ethernet on my desktop computer.

My current setup is Xfinity modem --> Google WiFi -->Network Switch.

Troubleshooting I have done:

• Restarted modem and Google Wifi more times than I can count.
• Tested ethernet directly from Desktop to Xfinity Modem - gets 900+mbps.
• Changed out all ethernet wires.
• Factory Reset all off Google WiFi and set it up as new.

This exact setup has worked great for over 1 year, I am not sure what could have happened now.

[LovelyM]

Hi Aquesada001,

Thanks for posting in the Wifi Community forum. I appreciate all the troubleshooting steps that you've tried so far.

To cover all the bases, could you please try changing the DNS of your Google Wifi mesh network? Here's how: open the Google Home app > Tap the WiFi icon then select Setting > At the bottom, choose Advanced Networking > Tap on DNS then Custom DNS > Enter in Primary server 8.8.8.8 and Secondary server 8.8.4.4 > Select Save.

Let's also ensure that Nest WiFi cloud services is currently enabled. Here's the step: open the Google Home app > Tap WiFi and then Settings > Choose Privacy settings > Toggle Nest Wifi cloud service off then on and tap Save.

If the issue persists, check out this support article for additional troubleshooting steps.

Let me know if this works.

Cheers,

Lovely

[LovelyM]

Hi Aquesada001, 

I'm checking in to make sure you were able to see my response above. If you still need help, please let us know if you have any other questions or concerns.
 

Kind regards, 
Lovely

[Dan_A]

Hey there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan