Google Wifi not showing up in Google Home App

[darkerstill]

About 3 weeks ago I noticed that my Google WiFi no longer appeared in the Google Home app. It used to appear there and I could use it. I have unplugged my router and uninstalled and reinstalled the app. I also tried on my wife's iPhone and it doesn't show up there either. Nothing works. I was hoping the most recent update (I updated the app yesterday) would fix it but it hasn't. Anyone have a solution? Thanks. 

[olavrb]

The fastest way back is a factory reset of each puck manually (https://support.google.com/googlenest/answer/6246619?hl=en), then set the network up again (https://support.google.com/googlenest/answer/9548301?hl=en). If you reuse the network name (SSID) and password, your devices should reconnect automagically.

[EdwardT]

Hi folks,

@olavrb, thanks for the help!

@darkerstill, how's it going with your Google Wifi? Still need our help?

Thanks,

Edward

[EdwardT]

Hi darkerstill,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi darkerstill,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward