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Google Wifi useless after latest update

Rusch0324
Community Member

I don't know what's going on, but since the latest early July update for the Wi-Fi, half my devices haven't worked. Barely anything works with voice command, and my work computer (new MacBook Pro) and phone (Google Pixel 8 Pro) constantly disconnect from the network. Does anyone know how to revert to the previous version? Am I isolated with this, or is anyone else dealing with it?

It goes without saying that this is highly frustrating, and you'd think Google would roll back the update if it is a widespread problem since it is causing such havoc.

4 REPLIES 4

Argin_420
Community Member

I am having the same issues with my Pixel 8 Pro randomly disconnecting from wifi and when I try to reconnect it says there are no other networks (only my cellular APN shows up and can connect)... It doesn't matter where I am, there can be dozens of wifi SSIDs and not a single one will show up. It takes a full restart of my phone to try to get it to connect to wifi and it's a random chance, sometimes when it restarts it will connect to the wifi, but many times it still won't recognize any wifi access points so I have to restart it again and again til it does. It's the reason I will never buy another Pixel phone- ever... I have the first Gen nest cameras and both seem to be working fine since the last security update, but I still use the Nest app (so I can password share my live feeds without having to add family members), if I try to view them in the Google Home app they drop the wifi signal... This is obviously a Google caused issue that they need to fix bc it has already cost them in lost revenue when I go buy my new phone in November bc it won't say Pixel on the box, and I bet I am not the only one tired of the daily struggle and getting throttled with slow data speeds once I use up my 30GB high speed. Sorry for the rant but ur not the only one dealing with the wifi issues and wanted to let you know I am in the same boat. 

Argin_420

Thanks for confirming that it's not isolated to me. I just grabbed a three-point Nighthawk system, and now everything is working fine. I have my Google Wi-Fi running from the Nighthawk Wi-Fi, and all of my home devices are working as expected. All of my devices (lights, cameras, garage doors, thermostat, etc) are still on the Google network, but my phone and Mac are on the Nighthawk network. It's ridiculous that I had to spend $200 on a new system to have the existing system work.

Micra55555--
Community Member

Agree  100 %

 

I've lost all my speaker google home connectivity. 

Nest doorbell works but google home app is. Ruined 

Ashepherdson
Platinum Product Expert
Platinum Product Expert

My nest wifi pro is working perfectly.. however I preformed a full factory reset on it about a month ago as I got a new isp modem that did not play well with the existing setup, so I started from scratch.   Sometimes sadly that is the best route to take.