Google listed as device on wifi as well as unknowns, am I safe?

[sdixon]

I have just installed nest a couple of months ago, and have many unknown devices and now a Google listed as device. Why am I seeing these and how are they getting on my home network? I've changed my password at least 3xs. now they are grey I can't remove or pause. Would love the option the block and pause until I figure out what's happening, especially since I had a break-in earlier this year. Thanks for any advice

[olavrb]

There is this longstanding issue:

• https://www.googlenestcommunity.com/t5/Nest-Wifi/Unnamed-Offline-devices-on-Nest-WiFi/td-p/4834

And there is client side "MAC randomization", which often is enabled by default on iOS and Android devices, which makes it look like for Nest Wifi that new devices are connecting all the time. Dissble MAC randomization on clients connecting to Nest Wifi, is a good place to start.

So in summary: You're likely not hacked, it's either the longstanding issue linked first, and/or MAC randomization, a privacy feature of modern client devices that can be disabled.

[AbigailF]

Hey folks, 

Thanks for lending a hand, @olavrb.
@sdixon, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

[sdixon]

Yes please that would be great. I could supply screen shots if needed. I have no other google devices other than the nest and one point. Maybe a bug, but it's concerning as I've been having multiple issues at my home. Break in, glass with dogs, had to get Cpi to replace a camera and reformat another disk. Now I'm just paranoid. Any reassurance would be fantastic at this point. Thank you for your time.

[LovelyM]

Hello sdixon, 

Rest assured that your network is not compromised. Also, aside from changing your Wi-Fi password, you can also rename your network name. 

If you have other questions or concerns, feel free to let me know.

Kind regards,
Lovely

[LovelyM]

Hey sdixon, 

Have you tried the troubleshooting steps that I suggested? Let me know if that did the trick or not, so we can try something else. 

Cheers, 
Lovely

[LovelyM]

Hi there,

It's been a few days since your last reply — we're going to lock the thread within 24 hours. If you have further concerns, please feel free to create a new post.

Sincerely,
Lovely