Google mesh network requires daily reboot

[AaronLloyd]

My Google mesh network requires daily reboots to work well. Wi-Fi speed slow to a crawl (sometimes unmeasurable) despite strong signal, mesh connectivity, and incoming modem speed.

Is there a durable fix for this?

[RomanSeano]

An automatic outlet timer, to turn the router's power off (usually in the middle of the night or when you are least likely to be using it), and then back on again the following minute. 

That's the only fix - one that users came up with - in the TWO YEARS that this has been going on.

You're absolutely right about all of the network instabilities you mentioned. Many people here have experienced them. It's been a while since I visited the forum, but actually solving the problem on the back end, I've learned is something Google doesn't care to do.

[Inwoodite]

I spent hours on something like this with many Google tech reps on the phone, email, etc.  Super frustrating.  Strong signal, strong mesh connectivity, diagnostics show very high incoming internet speed as do any hardwire tests, but speedtests over wifi show only moderate speeds of 60-130 Mbps.  I had one Google rep actually try and convince me that all the various speed tests were wrong because they were not Google products and I was only imagining slow speeds.  i.e. Speedtest.net said 60 Mbps but I probably was getting 300 because the router was probably fine and Speedtest.net was third-party.  What?

Bottom line is that Google Wifi has some sort of unsolvable technical issue they know about (just look on these boards, there are dozens of posts) but won't admit.  You can do every step they give you including 30 min ping tests and factory resets but nothing will help.  No matter how fast your internet is the system seems to produce wifi only at 60 Mbps on older devices and maybe 100 to 130 Mbps on newer ones.  Resetting can help but the effect won't last.

I finally threw it out and put in an inexpensive Azus ZenWifi network.  Speed immediately jumped to about 250 Mbps for all but the oldest of devices.

Google Wifi is busted and they cannot fix it.

[kferbs]

I have spent countless hours on the phone with Google support (first line and advanced) trying to fix what is likely the same problem as many people I see on this forum. It boils down to a very unstable mesh router system that requires frequent reboots to function. Mine would randomly disconnect devices, including mesh access points, bringing entire sections of the network down until it was rebooted. 

The "fix" from support was a replacement. However, given my last experience with replacement (Nest cameras are a whole other drama and led to my cancellation of my nest aware subscription), I decided on a replacement strategy for both cameras and wifi. My fix to everything has been Ring, unfortunately. Not everyone can do that. I just upgraded my Ring Alarm to a Ring Alarm Pro and it comes with a Eero mesh wifi system. I have been very happy with it. It's range is stunningly larger than Google. A couple of interesting things that I had to figure out (running wpa3 and having to re-enter credentials on some devices) but overall it's been great and stable.

[Dan_A]

Hi folks,

That certainly isn’t the experience we want you to have, and we apologize for the delay. A few questions: are you using a modem/router combo from your Internet Service Provider (ISP)? Which Google/Nest router are we working with? What device are you using to set up your network (iOS or Android)? Do you have the Internet on your modem?
 

You can do a sequential reboot of your entire network and see if that helps, or please perform a 2-minute power cycle on your entire network to re-establish the connection on your connected devices. Here's how: 
 

1. Disconnect the power from the modem.
2. Disconnect the Ethernet cable and power cord from the parent point.
3. Disconnect the power cord from the child points.
4. Leave everything unplugged for 2 minutes.
5. Connect the power cord to the modem then to your router and points.

Also, you can give these steps a try:

1. If you're using a modem/router combo, set that to bridge mode to avoid double NAT issues.
2. Make sure that there is minimal to no interference (concrete, bulletproof glass, metal, mirror, etc.) and the points are no more than two rooms apart.
3. Remove any special characters in your network name and password.
4. Turn off IPv6:
   1. Open the Google Home app Google Home app.
   2. Tap the Wi-Fi coin  and then Settings.
   3. Scroll down and tap Advanced networking.
   4. Scroll down to IPv6.
   5. Toggle the switch off Toggle button off.
5. Change your DNS server into 8.8.8.8 on the primary and 8.8.4.4 on the secondary server. Hit the save/ floppy disk icon on the upper right.
6. Unplug the power from your Google Wifi devices for 2 minutes.
7. If the issue persists, try factory resetting your network. Take note that this will delete all network data.

You may skip any step that you’ve done already.

Let us know how it goes.

Best,

Dan