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Google nest code

Paul50
Community Member

Attempting to re set up my Nest.  I have an 8 digit code.  The link is asking for an 11 digit code.  Any ideas of what to do?

1 REPLY 1

AndersC
Community Specialist
Community Specialist

Hi @Paul50,

 

Thank you for reaching out to the community. I understand you're having issues with the setup code for your Nest device, where the Nest app or Google Home app is asking for an 11-digit code but you only have an 8-digit code.

Could you tell me what type of Nest device you have?

The process and number of digits in the entry key or setup code can vary depending on which Nest device you have (e.g., Nest Cameras, Google Nest speakers and displays, Nest Thermostats, etc.) and whether you are using the Nest app or Google Home app for setup.

Be sure to select the exact type and model of your device during the setup process in the Google Home or Nest app.

Keep me posted.

 

Regards,

Anders