Erased QR code and wifi key from under the google wifi mesh node

[Al35]

The QR code and key printed on the bottom of my very old google mesh wifi node got erased overtime and I reset the node and now I can't find a way to connect it back in the network. Tried connecting the node directly to my pc using ethernet cable but the status page is also not accessible.

[jenniffert]

Hi Al35,

Thanks for reaching out here in the community! I understand that after a factory reset on your Google WiFi device, you cannot re-add it to your network because the QR code and setup key are unreadable due to degradation. I appreciate your efforts in trying to solve this issue, and I'm happy to assist you!

To assist you effectively,  the team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

Keep me posted.

Best regards,

Jenniffer