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Google nest password

Robyn22
Community Member

Why does setting up have to be so difficult?  Where is the google nest password? 

11 REPLIES 11

olavrb
Platinum Product Expert
Platinum Product Expert

Are we talking about Nest Wifi here? Normally you don't need a password for setup. Other than using your Google account inside the Google Home app.

Set up guide:

And if you are using an iOS device, see:


I don't work for Google.

Robyn22
Community Member

Hi. It’s my wifi it won’t accept. Doesn’t even appear.  My neighbours wifi details appear but not mine. 

olavrb
Platinum Product Expert
Platinum Product Expert

What are you trying to do exactly? Could you share a screenshot or some more details? Remove/blur out any unique information, like passwords and public IP addresses.


I don't work for Google.

AbigailF
Community Specialist
Community Specialist

Hey folks, 

Thanks for lending a hand, @olavrb.
@Robyn22, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

AbigailF
Community Specialist
Community Specialist

Hi Robyn22,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Best, 
Abi

Robyn22
Community Member

Hi Abigail.  Wifi connection still a problem with the nest device.  I don’t have problems with other devices.  On my computer it asks for a nest password.   Should I take it back for a refund?

AbigailF
Community Specialist
Community Specialist

Hello Robyn22,

Thanks for the update and apologies for the late reply. Could you send us a screenshot of the message that you're getting on your computer? We'll wait for your update.
 

Cheers,
Abi

LovelyM
Community Specialist
Community Specialist

Hey Robyn22, 

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Regards,
Lovely

AbigailF
Community Specialist
Community Specialist

Hi Robyn22,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 
Abi

Juni
Community Specialist
Community Specialist

Hi there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Regards,

Juni

Robyn22
Community Member

Hi. I still can’t connect the nest to my wifi. I have no problems with other devices.  On my computer it asks for a nest password. Pls help.