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Google nest wifi point turns from flashing white to solid blue during setup

andrew5
Community Member

I am tring to reconnect my wifi point to my nest and it flashes white and is recognised by the google home as a wifi point - i get to the last step and input the setip code (as i lost the qr code) and it turns a solid blue after i press the final step and it does not recognise, i have re-set up my google home, disconnected turned back on the entire network, tried different devices, and a whole range of disconnecting everything from the network to get it to work with still no luck

 

3 REPLIES 3

AbigailF
Community Specialist
Community Specialist

Hey andrew5,

 

Thanks for posting. Quick question: could you confirm if it's a Nest Wifi or Google Wifi point? You can read this article to confirm. Let me know if you’re still having trouble with setting up so I can help you out.
 

Cheers,

Abi

AbigailF
Community Specialist
Community Specialist

Hi andrew5,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Best, 
Abi

Juni
Community Specialist
Community Specialist

Hi there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

 

Regards,

Juni