12-14-2023 10:40 PM
When I first bought my google nest wifi around 2 years ago it was really good. After about 1 year I noticed it seemed to be slowing down and I would have to reset it occasionally. About 6 months ago it started to get really bad lag and under 1mb download speeds as soon as I got home from work. I pulled both the power cords on the nest for 2 minutes and it is fine again (but still not as good download speeds as when I got the nest new). this would happen every single day. About 3 months ago it started to not come good after the first power cycle and I would have to spend about 30 minutes every day unplugging cables and rebooting the network on the Google Home app just for it to be slow again in another 2 hours. sometimes it will be fine for a week sometimes it will be bad for a week. i have not changed the locations of the nest (both the sender and the receiver) and the main internet is always fine. I am only using 3 devices on the network at a time(1 ring camera, 1 iPhone, and one desktop PC. I am sick and tired of always having to mess around with my nest everyday to get it to function correctly. i have tried to factory reset it a couple times achieving no different result and the nest is on the latest firmware update 14150.882.9. What can I do to fix my constant issue of really bad download speeds and bad lag?
12-18-2023 04:42 PM
I have the same issue. The download speed on the nest is just half of my actual internet speed. Factory reset worked well a year ago. However, it cannot resolve the problem with the factory reset now. Many people are finding the same issue. Idk if it's time to move on with a different wifi brand.
12-19-2023 08:57 AM
I had this problem and found that disabling video conferencing optimisation solved it.
Home app - WiFi- Network settings- Preferred activities. Then untick video conferencing.
I hope that helps.
12-20-2023 09:59 AM
Hi folks,
That certainly isn’t the experience we want you to have, and we apologize for the delay. A few questions: are you using a modem/router combo from your Internet Service Provider (ISP)? Which Google/Nest router are we working with? What device are you using to set up your network (iOS or Android)? Do you have the Internet on your modem?
You can do a sequential reboot of your entire network and see if that helps, or please perform a 2-minute power cycle on your entire network to re-establish the connection on your connected devices. Here's how:
Also, you can give these steps a try:
You may skip any step that you’ve done already.
Let us know how it goes.
Best,
Dan