12-10-2022 08:56 PM
Basically I had a three pack nest wifi that covered my house, Bout a 3 pack plus a extra puck and I am having problems getting weak signal/weak connection never had that with my 3 pack nest wifi. I did a speed test and im getting high readings although connection is saying weak. Readings way above what im paying for something not right.
12-14-2022 03:09 PM
Hey tops,
Can you give me an idea about the placement of your points in relation to your router? If you are getting a weak connection, the speeds at your points might be on the 2.4GHz channel, which is slower than the 5GHz channel. The speed reading at your router will reflect a speed more in line of what you would be seeing at 5GHz.
Thanks,
Jeff
12-18-2022 06:30 PM - edited 12-19-2022 06:43 PM
Hi tops,
Checking back in should you still have some questions here. Let us know by replying to this thread.
Best,
Abi
12-19-2022 06:44 PM
Hello tops,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Regards,
Abi