Goolge Mesh not issuing Gateway for some devices

[maggip]

I have a Google Mesh setup with the main Google router plus 3 mesh repeaters.

Overall the system is strong and stable but some devices can't get a Gateway address from the router. They can log on to the main network and get an IP but have no Internet connection and investigation has revealed it is because they are not getting a Gateway address from the router..so no Gateway.  The main two devices that have this problem are a Lenovo Yoga 3 laptop and a Oculus Quest 2 headset. Now these devices will connect to the guest network and get a Gateway address and Internet but no Gateway on the main network.

Does anyone have insight into this and a potential solution?

M

[EdwardT]

Hi maggip,

Thanks you for reaching out. I'm sorry to hear that you're having an issue with your Google Wifi. To isolate the issue, what does it say on default gateway when you do an ipconfig on your Lenovo laptop?

Thanks,

Edward

[EdwardT]

Hi maggip,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi maggip,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward