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Greyed out device

madenew82
Community Member

What does it mean when a device is grey as opposed to blue?

86B164F2-72D5-42EA-AAF8-F08B476171C2.jpeg

4 REPLIES 4

Juzdu
Silver Product Expert
Silver Product Expert

I assume it means it's offline, as far as Google Home is concerned.  Have you tried powering it off/on to see if it goes blue?

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@Juzdu, thanks for the help!

 

@madenew82, how's it going with your Google Wifi? Still need our help?

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi madenew82,

 

It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi madenew82,

 

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
 

Thanks,

Edward