What does it mean when a device is grey as opposed to blue?
I assume it means it's offline, as far as Google Home is concerned. Have you tried powering it off/on to see if it goes blue?
@Juzdu, thanks for the help!
@madenew82, how's it going with your Google Wifi? Still need our help?
It's me again, I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
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